Frequently Asked questions
Everything you need to know about Glam Savvy deals
What is Glam savvy?
Glam Savvy is a website that offers a 50% discount on beauty treatments at specific off-peak times. Users pay a $5 booking fee to secure the discount at a participating beauty clinic and get half-price treatments on that specific day and time for that specific beauty treatment offered on special.
How does it work?
Participating beauty clinics list their available deals for the upcoming week on the Glam Savvy website. The establishment chooses the days it's available and the times it's available.
What time can I book for?
The beauty clinics list the times that their deals are available for.
Availability for every beauty clinic is added just after midnight each night for the next seven days.
Is the booking fee deducted from my bill?
No, the booking fee entitles you to a 50% discount on the treatment booked and is not deductible from the bill.
Can I book another treatment for the same day and time I booked a Glam Savvy treatment?
Yes, you can, but that depends on the beauty clinic availability and your 50% off will only apply to the deal offered on the website.
You will have to get in touch with the beauty clinic to check their availability and let them know you would like to make an appointment for another full-price service.
How and when do I pay for my treatment?
You will pay directly at the beauty clinic on the day of your treatment and the payment method varies depending on the establishment. Some establishments might get in touch with you prior to your appointment to request further information like your credit card details as per their policies.
Can I book the same beauty clinic twice?
Yes, but not twice in a row and not in the same month. Please note that if you don't follow this condition, your booking will be cancelled.
For the Personal training and Nutrition consultation sessions, you can only book your first session.
What happens if I’m late for my reservation?
The 50% off treatments deals are only available for the date and time you have booked. If you are more than 15 minutes late the deal is off and the beauty clinic might not be able to fit you in that day for your treatment depending on their availability.
How do I get my booking confirmation?
Booking confirmations are emailed out once payment has been finalised. If you cannot find it, please check your email junk folder - sometimes first-time bookings can end up in there.
You can also find your reservations on your member area if you log into your Glam Savvy account.
Can I change/cancel my reservation?
We understand that you can't always make it to your appointment. Our cancellation policy is designed to encourage you to cancel or change your booking sooner rather than later to give the beauty clinic enough time to get another booking.
Please note, cash refunds are not available. Credit will be stored on your Glam Savvy account for you to use on a future booking if you cancel your booking up to 24 hours before your appointment.
How do such prestigious beauty clinics afford to discount their treatments by 50%?
Glam Savvy deals are very limited - and always at non-busy times. Savvy beauty clinics offer a slot that is usually empty as a promotional tool to attract new people to try their establishment, knowing that if they show you a wonderful time you will tell your friends and return again.
Can I use it with other vouchers?
Glam Savvy vouchers cannot be combined with any other offers, discounts or promotions
Why are there so many conditions on Glam Savvy bookings?
Glam Savvy creates a beneficial environment where both users AND beauty clinics enjoy clear benefits. The conditions are there to achieve this balance and to guarantee that both clients AND beauty clinics WIN.